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  2. Technical Questions

Technical Questions

  • My game was interrupted. What can I do?
  • What should I do if I have another problem with a game?
  • What do I do if I don’t receive a gain or the round gets stuck?
  • What does the error message ‘Hardware acceleration is deactivated’ mean?
  • Which web browsers does mycasino support?

Customer Service

Sun-Thu 09.00-24.00

Fri-Sat 09.00-01.00

Phone: 0800 002 728

Email: customerservice@mycasino.ch

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