We want to make sure that all players enjoy themselves when gambling and that they act responsibly. Gambling should be an enjoyable recreational activity. Under no circumstances do we want to encourage compulsive gambling. Compulsive gambling is not a positive experience and can cause major problems.
Atmycasino.ch, in the menu on the left side of the page under «Responsible gaming», you will find our resources for responsible gambling, some tips to ensure a consistently positive gambling experience, and who you can turn to for help if you would like to talk to someone. You can count on our support.
For additional support, simply send an email tocustomerservice@mycasino.ch, or get in touch with us via our Live Chat function or via our free hotline 0800 002 728.