A few things that could prevent you from making a withdrawal:
- You have an active bonus. 🎁
- Your IBAN is invalid or has already been used. 🚫
- The verification of beneficial ownership is still pending. 💼
- Your account is provisional, i.e. your identity has not yet been verified. 📝
None of these points apply, and it still doesn’t work? Our customer service team will be happy to help! 🐰