In accordance with the legal provisions of the Gambling Ordinance (Art. 50 para. 2 VGS), we are required to ensure that payouts are made exclusively to a bank account that is in your name and matches your player account.
For this, we need proof of your IBAN.
Examples of acceptable IBAN proof include:
📄 Bank statement
📄 Bank confirmation
📄 E-banking screenshot or PDF
📄 Photo of your bank card
Important: The document must clearly show your name (identical to your player account) and your IBAN.
👉 You can easily upload your document using our secure upload feature. You’ll find your personal upload link directly in the payout process.
We will check your documents as quickly as possible. Once your IBAN has been confirmed, you can make payouts without any problems.