Account
- What is the difference between closing an account and suspending an account?
- Can I use someone else’s account to play?
- Where can I see which bonuses I can use?
- Where can I find new promotions, information about new game providers, games, etc.?
- Can I set responsible gaming reminders?
- Where can I find the self-test to find out more about my gaming behaviour?
- Where can I set my deposit limit?
- Where can I set my loss limit?
- Can I set a game freeze myself?
- Where can I view my gaming history?
- Where can I view my payment history?
- Where can I change the language?
- Where can I change my password?
- Where can I change the communication settings?
- Where and which personal data can I edit myself?
- Can I reopen an account after it has been closed?
- How do I reactivate my account?
- How do I close my account permanently?
- Can my account be closed due to inactivity?
- How can I find out if I have already signed up for an account with mycasino?
- Can I open more than one account with mycasino?
- What should I do if I am no longer able to log in?