You can easily request a voluntary gaming exclusion. Simply download the application form from our website, fill it out and send it along with a copy of your ID by email to customercare@mycasino.ch or by post to:
Grand Casino Luzern
Customer care
Haldenstrasse 6
6006 Lucerne
Switzerland
đź’ˇ Tip: If you have any questions or need support, our customer service team will be happy to help. đź’¬