A gaming exclusion is a measure that prevents you from taking part in games of chance – both in physical casinos and online casinos in Switzerland. 🚫 It can be imposed at your own request (voluntarily) or by a casino in the event of abnormal gaming behaviour.
The exclusion protects you from the potential risks associated with problematic gaming behaviour and remains in place until the reasons for the exclusion no longer apply. 💡
If you would like to request or lift a gaming exclusion, our customer service team will be happy to help. 🐰