Don’t worry, your gaming behaviour may have seemed unusual. Thank you for helping us clear this up! 🐰
Why we check your gaming behaviour:
- If your gaming behaviour seems unusual, we need to make sure that it is in line with your financial circumstances and that you are playing responsibly. 🛡️ These measures help prevent gaming addiction and are there to protect you.
- If you need assistance, please contact our customer service team. We’re happy to help!
💡 All documents and information that you provide to us will be treated as strictly confidential. 🔒
❗ If you do not submit the requested documents or do not submit them on time, this may result in a Switzerland-wide gaming exclusion.